Volume 13, Issue 3 (10-2017)                   J Health Syst Res 2017, 13(3): 353-358 | Back to browse issues page


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Mohebian Z, Habibi E. Investigating Mental Workload and Job Satisfaction among Technicians in Emergency Medical Centers in Isfahan, Iran, in 2015. J Health Syst Res 2017; 13 (3) :353-358
URL: http://hsr.mui.ac.ir/article-1-954-en.html
1- Department of Occupational Health Engineering, School of Medical Sciences, Iranshahr University of Medical Sciences, Iranshahr AND MSc Student, Student Research Committee AND Department of Occupational Health Engineering, School of Health, Isfahan University of Medical Sciences, Isfahan, Iran
2- Professor, Department of Occupational Health Engineering, School of Health, Isfahan University of Medical Sciences, Isfahan, Iran
Abstract:   (1393 Views)
Background: Emergency medical personnel should have rapid action and critical decision making skills during the transportation of a patient from the site of the accident to health centers. They must also control the patient’s state of consciousness and vital signs. This study was conducted to evaluate mental workload and its relation to and impact on job satisfaction of technicians in emergency medical centers.Methods: The present cross-sectional study was carried out on 82 emergency medical personnel in Isfahan, Iran. The NASA Task Load Index (NASA-TLX) software was used for data collection to evaluate the mental workload and the Job Descriptive Index (JDI) (Visoki and ‌Chrome‌) was used to measure job satisfaction. Data were analyzed using paired t-test and Pearson correlation coefficient in SPSS software.Findings: The minimum average score of job satisfaction was related to payment (1.9). The average score of mental workload was obtained in simple (57.76) and complex operations (82.87). The score of overall job satisfaction only had a direct relation with the score of performance evaluation in simple and complex operations. Total score of mental workload showed a direct significant relation with job satisfaction score in work dimension, but no significant relation was observed in other areas (P > 0.05). Paired t-test also showed that the mean score of mental workload and its dimensions in complex operations were significantly higher than simple operations (P < 0.05).Conclusion: Mental workload in complex operations can be used as a factor to determine the amount of work complexity and working hours for medical emergency technicians. With regard to the high level of dissatisfaction in wages and promotion, perhaps by improving working conditions through reviewing the pay and benefits, job satisfaction can be increased in this important and sensitive group.
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Type of Study: Research | Subject: education health and promotion
Received: 2020/07/16 | Accepted: 2017/10/15 | Published: 2017/10/15

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