Volume 19, Issue 1 (4-2023)                   J Health Syst Res 2023, 19(1): 76-84 | Back to browse issues page

Research code: 99/801/ت/1/32124
Ethics code: IR/USWR/REC/1399.060


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Falahat K, Baradaran-Eftekhari M, Mirabzadeh A, Forouzan A S, Banazadeh Z, Teymouri R. Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran. J Health Syst Res 2023; 19 (1) :76-84
URL: http://hsr.mui.ac.ir/article-1-1361-en.html
1- PhD, Vice President of Research and Technology, Ministry of Health, Treatment and Medical Education, Tehran, Iran
2- Associate Professor, Vice President of Research and Technology, Ministry of Health, Treatment and Medical Education, Tehran, Iran
3- Professor, Department of Psychiatry, University of Social Welfare and Rehabilitation, Tehran, Iran
4- Associate Professor, Social Welfare Management Research Center, University of Social Welfare and Rehabilitation, Tehran, Iran
5- MD, Department of Internal Medicine, School of Medicine, Iran University of Medical Sciences, Tehran, Iran
6- PhD, Pediatric Neurorehabilitation Research Center, University of Social Welfare and Rehabilitation, Tehran, Iran
Abstract:   (983 Views)
Background: Currently, coronavirus disease 2019 (COVID-19) pandemic is recognized as a major threat to human public health. Obviously, accurate and in-depth identification of patients’ help-seeking behavior not only explains the process but also is able to identify the related factors, challenges, strengths, and weaknesses, and depicts participants' expectations for optimization and improvement.
Methods: This qualitative study was conducted based on content analysis and through individual interviews (in person and by phone) with people with a history of COVID-19 disease until data saturation was reached between June and September 2020 in Tehran, Iran.
Findings: In this study, 15 in-depth individual interviews were conducted. Strengths, weaknesses, and strategies to improve the help-seeking behavior were extracted in four levels: individual, family, social, and health system. The most important strengths were self-care (individual level), empathy of family members (family), charitable activities (social), and human resources (health system). The most important weaknesses in these levels included lack of attention to health protocols, lack of requirements for full quarantine, economic problems, and lack of proper monitoring by the health system.
Conclusion: The most important and key element to improve the help-seeking behavior is human resources and promoting the individual capabilities in various aspects.
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Type of Study: Research | Subject: education health and promotion
Received: 2022/01/12 | Accepted: 2022/11/19 | Published: 2023/04/4

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